Terms of Use
The agreement between you and FastBowlingLab when you use the app, the website, or the coaching reports we generate.
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1. Who these terms are between
These terms are an agreement between you and the operator of FastBowlingLab (“we”, “us”). They apply whenever you use our website, our mobile apps, or any report, training plan or analysis we produce for you.
By creating an account or using the service you accept these terms. If you do not accept them, please do not use the service.
2. What the service does
FastBowlingLab analyses video of a fast-bowling delivery and returns measurements, an AI-written report and a training plan. You upload one or more clips of a single delivery; our system detects body landmarks in those clips, derives biomechanical measurements from them, and uses those measurements to generate written coaching material.
The analysis is automated. It depends on the quality, angle and framing of the footage you provide, and it can decline footage it cannot measure.
3. Your account
- You must give accurate account information and keep your sign-in credentials secure.
- You are responsible for activity that happens under your account.
- Workspaces can have several members. A member with billing permission can change the workspace's plan, which affects everyone in it.
- You must be old enough to form a binding contract where you live. If you are under 18, an adult must accept these terms on your behalf.
You can delete your account at any time from your settings. Deletion is permanent and removes your clips and reports.
4. Your content
The video you upload stays yours. To run the service we need permission to store it, process it, and derive measurements and reports from it — so you grant us a licence to do exactly that, and nothing more. That licence lasts while your account does and ends when you delete the content or the account.
You must have the right to upload what you upload. If someone else appears in your footage, you are responsible for having their permission — and, where the person is a child, their guardian’s.
5. Plans, payment and cancellation
Some features require a paid plan. What you get on each plan is described on our pricing page and in the app, and can change as the product changes; we will not reduce what a paid plan includes during a period you have already paid for.
Where you bought it decides how you manage it.
- In the mobile app — your subscription is sold and billed by Apple or Google through your store account. It renews automatically at the price shown at purchase until you cancel, and cancellation is done in your App Store or Google Play subscription settings. We cannot cancel, refund or change it for you; only the store account holder can. Deleting your FastBowlingLab account does not cancel a store subscription.
- On the web — your subscription is billed by our payment provider and renews automatically until you cancel. You can cancel or change payment details from the billing page in the app.
Refunds for store purchases are handled by Apple or Google under their own policies. For web purchases, contact us and we will deal with the request under the consumer law that applies to you.
6. Acceptable use
You agree not to:
- upload content you do not have the right to upload, or that is unlawful;
- upload footage of a person who has not agreed to be analysed;
- attempt to access another workspace's data, or to circumvent plan limits;
- reverse engineer, scrape or resell the service or the reports it produces;
- use the service in a way that damages it or interferes with anyone else's use of it.
We may suspend or close an account that breaks these rules, and will tell you why where we are able to.
7. Coaching material is not medical advice
This section matters more than any other on this page. FastBowlingLab is a coaching tool, not a clinician. Reports, measurements and training plans are generated automatically and may be wrong, incomplete, or unsuitable for you.
- Nothing we produce is medical, physiotherapeutic or diagnostic advice, and it must not be used as a substitute for a qualified professional.
- Fast bowling carries a real risk of injury, including serious injury. Changing your action, workload or technique changes that risk.
- Consult a qualified coach and, where relevant, a medical professional before acting on anything we suggest — especially if you are in pain, returning from injury, or still growing.
- Stop and seek advice if any drill or workload causes pain.
You take on the risk of what you choose to do with our output.
8. Availability and changes
We work to keep the service available but do not promise uninterrupted access. We may change, suspend or discontinue features, and we may update these terms. If we make a material change we will give reasonable notice — through the app or by email — before it takes effect. Continuing to use the service after that means you accept the new terms.
9. Liability
To the fullest extent the law allows, we are not liable for indirect or consequential loss, lost data, lost profit, or for injury arising from how you choose to act on our coaching output. Nothing in these terms limits liability that cannot lawfully be limited — including for death or personal injury caused by our negligence, or for fraud.
Where liability can be limited, ours is limited to the amount you paid us in the twelve months before the claim.
10. Ending the agreement
You can stop using the service and delete your account at any time. We can end this agreement if you break these terms materially, or if we discontinue the service — in which case we will refund the unused part of any period you have paid us for directly.
11. Contact
Questions, complaints and legal notices go to support@fastbowlinglab.com.
Questions about this document? support@fastbowlinglab.com
Also worth reading: FastBowlingLab Privacy Policy, FastBowlingLab account deletion guide, and FastBowlingLab Support page.
