Privacy Policy

We collect what we need to analyse your bowling and run your account, and nothing we do not need. Your video is used to produce your analysis — not to advertise to you, and not sold to anyone. You can delete everything, permanently, from your settings.

• Account data — your name, email address or phone number, and the workspaces you belong to. If you sign in with a social provider we receive the basic profile they release to us.
• Video you upload — the clips of a delivery you ask us to analyse, plus anything visible in them.
• Derived analysis data — body landmark positions detected in each frame, the measurements computed from them, the annotated frames and overlay video we render, and the report and training plan generated from those measurements.
• Training log entries — the sessions you record yourself.
• Usage and technical data — sign ins, actions taken in the product, device and push-notification tokens, and error diagnostics. We use this to operate the service and understand what is used.
• Billing data — your plan, its status and period, and an identifier issued by the payment provider or app store. We do not receive or store your card number.

Bowling footage is the most sensitive thing you give us, so it is worth being explicit. A clip shows an identifiable person, and what we extract from it is a detailed description of how that person’s body moves.

• Your clips are stored in our object storage and are readable only through short-lived, signed links issued to you or to the analysis worker.
• Analysis runs on our own infrastructure. Your video is not sent to a third-party model provider.
• The AI that writes your report receives the measurements and a small number of annotated still frames — not the full clip.
• We do not use your footage to train models.
• If someone else appears in your footage, you are responsible for having their permission before you upload it.

Where data-protection law requires a basis, ours is:

• performing our contract with you — running your account, analysing your clips, taking payment;
• our legitimate interests — keeping the service secure, diagnosing faults, and understanding aggregate usage;
• your consent — where we ask for it, such as push notifications, which you can withdraw at any time;
• legal obligation — where we must keep records, for example for tax.

We do not sell your data. We share it only with the providers that let the service run, each acting on our instructions:

• cloud hosting, database and object storage providers, which hold the data described above;
• our AI model provider, which receives measurements and annotated still frames to write your report;
• payment providers (and, for mobile purchases, Apple or Google), which handle the transaction and tell us your subscription status;
• email, SMS and push delivery providers, for the notifications you have enabled;
• error and performance monitoring providers, which may incidentally receive technical diagnostics.

We may also disclose data where the law requires it, or to establish or defend legal claims.

Our providers may process data in countries other than yours. Where data leaves its country of origin we rely on the transfer mechanisms the law provides, such as standard contractual clauses.

• Clips, analyses and reports are kept while your account exists, so you can compare a re-test against earlier work.
• Deleting your account permanently removes your clips, analyses, reports and training log. This is not reversible and there is no recovery window.
• Some records survive deletion because we are required to keep them — billing and tax records in particular — and security and audit logs are kept for a limited period.
• Aggregate, non-identifying usage counts may be retained.

Depending on where you live you may have the right to access, correct, export, restrict or delete your data, to object to processing, and to complain to your data-protection authority.

You can delete your account and its contents yourself from your settings. For anything else, write to us and we will answer within the time the law allows. We will never charge you for exercising a right or treat you differently for it.

Access to your data is scoped to your workspace and enforced on every request. Stored objects are reachable only through short-lived signed links. Traffic is encrypted in transit. No system is perfectly secure, but we take these obligations seriously and will tell you promptly if a breach affects you.

The service is not directed at children under 13, and we do not knowingly collect their data. Fast bowling is a youth sport, so this needs stating plainly: if you upload footage of a young player, you are responsible for having their guardian’s permission. Tell us if you believe a child’s data has reached us and we will remove it.

We will update this page when what we do changes, and will give notice of anything material before it takes effect. Reach us about privacy at support@fastbowlinglab.com.